We built Carlospin for entertainment, and we want it to stay that way. Gambling should never feel like an obligation, and the moment it stops being fun is the moment to step back. This page explains the tools we offer to help you stay in control, the warning signs worth watching for, and where to find free, confidential support in the UK when you need it.
Why responsible gambling matters
Gambling carries real financial risk, and for some people that risk can grow into harm. Most players treat it as occasional entertainment and never run into trouble. A smaller group finds that what started as fun has become a compulsion, and the money and time spent have consequences they didn't plan for.
Recognising the difference early matters. The tools on this page exist so you can set boundaries before they're needed, and the organisations we link to are there for the moments those boundaries feel difficult to hold.
Signs gambling is getting out of hand
These behaviours show up more often than most people expect. If two or more apply to you, it's worth taking them seriously:
- You're spending more money or time than you meant to, and it's happening regularly.
- You're chasing losses – playing longer or staking more to win back what you've lost.
- Gambling is eating into money you need for rent, bills, groceries or debt payments.
- You're borrowing money to play, or you've sold things to fund a session.
- You're lying to family or friends about how much you're playing or how much you've lost.
- Gambling is the first thing you think about in the morning, or you're playing to escape stress or boredom rather than for enjoyment.
None of these means you've failed. They mean it's time to use the controls below, talk to someone, or take a break.
Questions worth asking yourself
A short self-check can clarify whether your play is still in balance. Answer honestly – no one else will see this:
- Have you ever lied to people close to you about how much you gamble?
- Do you feel restless or irritable when you try to cut down or stop?
- Have you gambled to escape problems or to relieve feelings like guilt, anxiety or depression?
- After losing, do you often return another day to try to win it back?
- Have you jeopardised a relationship, job or opportunity because of gambling?
- Do you rely on others to bail you out of financial trouble caused by gambling?
If you answered yes to two or more, consider reaching out to one of the organisations listed further down this page. They've heard it all before, and they can help.
Our control tools
We offer several ways to manage your play directly from your account. Each one works differently, and you can combine them.
Deposit limits
You can set a cap on how much you deposit over 24 hours, 168 hours (one week), or 720 hours (one month). Once the limit is reached, you cannot add more funds until the period resets. Requests to lower a limit take effect immediately. Requests to raise or remove a limit take 24 hours to process, giving you time to reconsider.
Wagering limits
This sets the maximum total amount you're willing to wager across the same time periods – daily, weekly or monthly. The limit applies to all bets placed, not just deposits.
Session time limits
These log you out automatically after a set duration. You choose the length, and when the timer runs out, your session ends. You can log back in, but the interruption gives you a natural moment to decide whether to continue.
Activity history
You can review every bet and money transfer over any timeframe you choose. Seeing the full picture – wins, losses, frequency – often makes patterns clearer than memory does.
Cooling-off
A short break that pauses your account without closing it. You set the duration, and during that time you cannot play or deposit. Promotional emails stop. It's designed for moments when you need distance but aren't ready for a longer step.
Self-exclusion
This disables your account for a fixed period – six months, nine months or one year – or indefinitely. During a definite exclusion, you cannot log in, deposit, or receive offers. Cancelling a definite self-exclusion requires an internal review and a 24-hour cool-off period. Cancelling an indefinite exclusion takes seven days to process, giving you time to be certain.
If you're considering self-exclusion, also register with GamStop (gamstop.co.uk), the UK's free national scheme. It blocks access across all licensed operators for six months, one year, or five years, and it covers sites beyond ours.
Practical limits that work
Control tools are more effective when you set them before you need them. A few approaches that help:
- Decide a budget before you play, and set a deposit limit to match it. Treat that money as gone – the cost of entertainment, not an investment.
- Set a time limit and stick to it. Sessions that stretch past their planned end are where most regret happens.
- Never chase losses. If you've lost what you budgeted, stop. Tomorrow's session starts fresh.
- Keep gambling separate from other money. Use a dedicated account or payment method, so your play is visible and never touches rent, bills or savings.
- Don't gamble when you're upset, stressed, drunk or high. You make worse decisions, and the stakes feel less real.
Where to get help in the UK
If gambling is causing you stress, financial harm or relationship damage, free and confidential help is available. You don't need to be in crisis to reach out.
GamCare (gamcare.org.uk) operates the National Gambling Helpline: 0808 8020 133, open 24 hours a day, seven days a week. Calls are free and anonymous. You can also use their live chat or access self-assessment tools and forums.
BeGambleAware (begambleaware.org) provides information, advice and direct referrals to treatment services across the UK. Their site includes a directory of local counsellors and residential programmes.
Gordon Moody (gordonmoody.org.uk) offers residential treatment for people whose gambling has become unmanageable, as well as online therapy and aftercare. Referrals are free.
Blocking software
If you want to prevent access to gambling sites across all your devices, two tools work well:
Gamban (gamban.com) installs on computers, tablets and phones and blocks tens of thousands of gambling sites and apps. It runs in the background and can't be easily uninstalled during a moment of impulse. There's a subscription cost, but many treatment providers offer it free to their clients.
BetBlocker (betblocker.org) is free and open-source, covering the same range of devices. Once installed, it blocks gambling sites for a minimum period you choose, and removal requires waiting out that period.
Protecting minors
This site is restricted to players aged 18 and over (18+). No one under that age is permitted to register, deposit or play, and we verify identity before the first withdrawal to enforce it.
If you share a device with children or teenagers, consider installing parental-control software such as Net Nanny or Qustodio. Both can block gambling sites entirely and monitor what's being accessed.
For questions about our responsible-gambling tools or for help using them, contact our support team at [email protected].
Access to this site is restricted to persons aged 18 and over (18+). Gambling should be entertainment, not a chore – if it ever stops feeling that way, free and confidential help is available at BeGambleAware.org.