Contents
- Our welcome package and what it actually costs
- Licence, ownership and what we publish
- Games on Carlospin
- Deposit methods, limits and what each one takes
- Withdrawals – timing, fees and what slows them down
- Signing up and what we need from you
- Verification – documents, timing and when it happens
- Sports betting next to the slots
- How Carlospin behaves on a phone
- Loyalty ranks and what reaching them gets you
- Reaching our support team
- What actually sets Carlospin apart
- Other bonuses beyond the welcome package
- Account fees and what happens when you leave it
- Where Carlospin stands for UK players
- Responsible gambling
Carlospin operates as a multi-product platform for players in the United Kingdom, combining a library of over 6,000 casino games with a full sportsbook. The site is licensed by the Tobique First Nation under licence number 0000035 and accepts both fiat and cryptocurrency deposits. New players can claim up to €450 across three deposits, plus 250 free spins on selected slots, though wagering requirements and maximum stake rules apply.
Our welcome package and what it actually costs
We offer three separate deposit bonuses that together form the welcome package. The first deposit is matched at 100% up to €150, the second at 100% up to €150, and the third at 100% up to €150. The total across all three is €450, not the €2,500 claimed in some marketing copy. Each deposit must be at least €20 to qualify.
Free spins come with the first deposit only: 50 spins per day for five consecutive days, making 250 in total. They work on six titles – Gates of Olympus, Aztec Magic, Aztec Magic Delux, Johnny Cash, Platinum Lightning and one other. You have three days to activate them and seven days to use them once active. Maximum win from the welcome free spins is capped at €50.
| Term | Value |
|---|---|
| Operator | Eltis Satellite Limitada |
| Licence | Tobique First Nation, number 0000035 |
| Welcome bonus | €450 total across three deposits, plus 250 free spins |
| Wagering | 40× the bonus amount |
| Maximum stake during wagering | €5 |
| Game count | 6,000+ |
| Providers | 70+ |
| Minimum deposit | €20 (varies by country: €2, €5, €10 or €15) |
| Minimum withdrawal | €50 |
| Withdrawal processing | Up to 72 hours |
| Payment methods | Visa, Mastercard, bank transfer, PayPal, Neteller, Bitcoin, Ethereum, Litecoin, USDT |
| Support | Live chat and email, 24/7 |
All bonuses carry a 40× wagering requirement on the bonus amount. You play with real money first, then bonus money – if the bonus balance is lost, the bonus ends. Bonuses expire 14 days after receipt unless stated otherwise, and the welcome package itself is valid for seven days. Winnings from bonuses are capped at ten times the total bonus amount used.
The €5 maximum stake applies to every spin while a bonus is active, including doubled bets after a round and bonus buys inside a game. Slots contribute 100% to wagering, Buy Feature games 50%, Live Roulette and Blackjack 10%, and Instant Win 5%. Table games, scratch cards and most live games contribute nothing. Hundreds of specific titles are excluded entirely – the operator maintains a restricted-slots list at a separate URL.
T&Cs apply. 18+. New customers only. Please gamble responsibly (BeGambleAware.org).
Licence, ownership and what we publish
Carlospin is operated by Eltis Satellite Limitada, a company registered in Costa Rica under number 3-102-907571. The registered address is in San José, and payment processing is handled by Orionyx Processing Ltd, a Cyprus-registered entity with number ΗΕ 471799. We hold licence number 0000035 from the Tobique First Nation.
The site states it is intended for residents of Finland, Iceland, Luxembourg, Monaco and San Marino. Real-money play is restricted in over 40 countries and territories, including the United States, United Kingdom, Spain, Israel and Lithuania. Players from FATF blacklist and greylist countries – North Korea, Iran, Albania, Barbados, Burkina Faso among others – are also blocked.
Games on Carlospin
Our library holds more than 6,000 titles, with over 5,000 of those being slots. The collection is supplied by over 70 studios, including Pragmatic Play, NetEnt, Hacksaw Gaming, Nolimit City and Play'n GO. The lobby is divided into categories: Online Slots, Live Casino Games, Instant Win, Jackpots, Bonus Buy, and Drops & Wins.
For a fuller breakdown of game types, providers and live tables, visit Carlospin casino.
Live dealer variants
The live section runs several blackjack variants – Lightning Blackjack, Power Blackjack, Free Bet Blackjack, Speed Blackjack and Quantum Blackjack – alongside the usual roulette and baccarat tables. The live lobby is available around the clock.
Instant win and original titles
Instant Win games include crash options, scratch cards, Plinko and Mines. We also host five proprietary titles with built-in Provably Fair systems: Chicken Road, Joker's Clash, Ice Fish, Chicken Coin and Penalty Nations Cup. These allow players to verify results independently.
Provider and game restrictions
Certain NetEnt titles – Planet of the Apes, Vikings, Narcos – are blocked in specific jurisdictions. Players from Australia, Azerbaijan, China, Denmark, India and 12 other countries cannot win jackpots from NetEnt games. Australian players are also restricted from Amatic games, and Canadian players cannot access NYX (NextGen) titles.
Deposit methods, limits and what each one takes
Fiat deposits are accepted via Visa, Mastercard, bank transfers, PayPal and Neteller. Prepaid cards are available depending on region. Cryptocurrency options include Bitcoin, Ethereum, Litecoin, USDT, BCH and one other. We do not charge deposit fees. Fiat currencies supported include EUR, CAD, NZD, CZK, ZAR and five others; the internal operating currency is Euro.
The minimum deposit is stated as €20 across all methods. However, a separate clause in the general terms says the minimum varies by country and could be €2, €5, €10 or €15.
Withdrawals – timing, fees and what slows them down
The minimum withdrawal is €50 or equivalent. Requests are reviewed and processed within 72 hours. After approval, crypto and e-wallet transfers can arrive almost immediately, while large bank transfers can take up to five business days.
Bank transfers may incur intermediary charges up to €16. If you win more than €10,000, we reserve the right to split payouts into monthly instalments of up to €10,000 each until the full amount is cleared. The maximum withdrawal also depends on the payment method used, and amounts exceeding a system's limit will be withdrawn in instalments.
Before your first withdrawal, you must wager your active deposited amounts at least three times. A separate clause states the requirement is once – the more conservative figure is three times, so that is what applies.
| Method | Minimum withdrawal | Processing time | Fee |
|---|---|---|---|
| Crypto | €50 | Almost instant after approval | None |
| E-wallet | €50 | Almost instant after approval | None |
| Bank transfer | €50 | Up to 5 business days | Up to €16 (intermediary) |
Crypto recovery and what it costs
If you send cryptocurrency to the wrong network address – for example, BTC to a BCH address – we will not attempt recovery unless the amount exceeds €5,000. When we do, a fee of 0.1 BTC is charged, and recovery is not guaranteed.
Signing up and what we need from you
Registration requires an active email address, a password of at least six characters, your first and last name, and a phone number. You can optionally enter a promo code. The site detects your location automatically during signup. Personal details cannot be changed manually after registration, though email and phone number can be updated. You must be at least 18 years old to create an account.
If you already have an account, you can sign in to Carlospin directly.
Verification – documents, timing and when it happens
Identity verification is required before your first withdrawal. You will need to upload photos of a standard document such as a passport or national identity card, plus an address document like a bank statement or utility bill. Payment documents – a photo of your bank card, a screenshot of your e-wallet, or copies of the debit or credit cards used – are also requested.
We may ask for a selfie with a document or proof of identification. If your documents are not in the Latin or Cyrillic alphabet, we reserve the right to request video verification where you show your documents. The KYC team reviews submissions and aims to approve accounts within 48 hours. You have 15 days to provide the documents once requested. We may also phone the number on your account as part of the procedure.
Sports betting next to the slots
Carlospin runs a sportsbook alongside the game library. A separate welcome package applies: 100% up to €100 on the first deposit, 75% up to €150 on the second, and 50% up to €200 on the third, making €450 total. Minimum deposit is €20, and wagering is set at 5× on sportsbook bets. Only accumulators with three or more events count, and each event must have odds of 1.4 or higher. The bonus is valid for 14 days and must be selected before deposit.
A Sunday Reload offers 25% up to €100 each Sunday for players who have made at least three deposits. Wagering is 5× on combo bets with minimum odds of 2.74, at least three events, and minimum odds of 1.40 per selection. The bonus lasts seven days.
Weekly Sports Cashback runs from 6% up to €300 at Bronze rank, rising to 10% up to €5,000 at Platinum. It is calculated on net loss and total deposits from the past week; no cashback is paid if total deposits are less than the net loss. Minimum qualifying bet is €10. Wagering is 1× on multiple bets with minimum odds of 2.74, at least three events, and minimum odds of 1.4 per selection. The cashback is valid for seven days.
How Carlospin behaves on a phone
The platform runs entirely in a mobile browser – no separate app download is required. We offer a progressive web application that you can install directly onto your Android or iOS home screen via browser settings. Once installed, it behaves like a native app but without passing through an app store.
The mobile site carries the full game library, all payment methods and the same account controls as the desktop version. Live chat and email support are accessible from the mobile interface. Screen layout adapts to portrait and landscape orientation.
Loyalty ranks and what reaching them gets you
Our loyalty system has four ranks: Bronze, Silver, Gold and Platinum. Players who reach Gold can join the VIP club, which grants exclusive deals, access to elite tournaments, higher limits, priority in the withdrawal queue, and a personal manager.
Solo missions appear in your profile, and earned rewards can be exchanged for free spins and other incentives. Weekly Casino Cashback starts at 5% and rises to 25% over time, depending on deposits and losses from the previous week.
Reaching our support team
Support runs 24/7 via live chat and email. The live chat opens with an AI bot that handles basic queries, and human agents join for more complex problems. The team is multilingual. The email address is [email protected].
What actually sets Carlospin apart
We host five proprietary games – Chicken Road, Joker's Clash, Ice Fish, Chicken Coin and Penalty Nations Cup – each with a built-in Provably Fair system. This allows you to verify the result of each round independently, something not available with standard slots or live dealer games.
Two-factor authentication can be activated in your security settings, requiring a temporary code from an authentication app at login. You can also create a unique nickname that displays during tournaments and on the live bet feed when large wins occur.
A dedicated Drops & Wins category in the lobby highlights Pragmatic Play titles that qualify for the provider's daily tournaments and weekly prize wheels. These run separately from our own bonus structure.
For more details on offers and promotions, visit Carlospin bonus.
Other bonuses beyond the welcome package
The High Roller Bonus is a 50% match up to €500, available every 30 days once you have used all three welcome bonuses. The minimum deposit is €300, and wagering is 40× the bonus amount. This offer is not available to Finnish players.
Weekly Casino Cashback starts at 5% and increases to 25% based on deposits and losses from the prior week. Comp points and missions can be exchanged for free spins and other rewards.
Swedish players are entirely excluded from receiving bonuses, participating in promotional programmes, receiving VIP rewards, or exchanging comp points. Using a promo code voids the welcome bonus – it is credited automatically.
Account fees and what happens when you leave it
An account is deemed inactive if not logged into for 12 consecutive months. We charge a monthly administrative fee of €10 or equivalent as long as the balance remains positive. Refund requests take up to seven business days to be decided; if approved, the refund is finalised within 48 hours.
Where Carlospin stands for UK players
The library is large, the payment options cover both fiat and crypto, and the welcome package is split across three deposits rather than locked to one. Withdrawal processing runs up to 72 hours, and crypto or e-wallet payouts can arrive almost immediately after approval. The site is available in a mobile browser without needing an app.
Wagering is set at 40× the bonus amount, and the €5 maximum stake while a bonus is active includes bet doubling and bonus buys. Winnings from bonuses are capped at ten times the bonus amount used. The welcome free spins carry a €50 maximum win that persists even after wagering is complete. Advantage play – delaying free spins or bonus rounds until wagering is done – is prohibited.
The marketing copy claims a welcome package of up to €2,500, but the specific terms cap each of the three deposits at €150, making €450 total. Bank transfers can incur intermediary fees up to €16, and wins above €10,000 may be paid in monthly instalments of up to €10,000 each.
Carlospin is licensed by the Tobique First Nation and operates from Costa Rica. It targets players in Finland, Iceland, Luxembourg, Monaco and San Marino, and restricts over 40 countries including the United States, United Kingdom and Spain.
Check the welcome offer at Carlospin – up to €450 across three deposits, plus 250 free spins. T&Cs apply. 18+.
Responsible gambling
Gambling is entertainment, not a solution to money problems or a route to financial security. If it ever stops feeling like a choice, or if you find yourself chasing losses, it is time to step back.
We provide activity history so you can review all previous bets and money transfers over any timeframe. Deposit limits can be set daily, weekly or monthly. Wagering limits control the maximum amount you agree to stake in each period. Session time limits log you out automatically when you play past your set time. Requests to increase or remove a deposit limit take 24 hours to take effect; requests to lower a limit take effect immediately.
Cooling-off lets you take a short break. Self-exclusion can be set for six months, nine months or one year, during which the account is disabled and promotional offers are blocked. Indefinite self-exclusion is also available. Cancelling a definite self-exclusion period requires an internal review and a 24-hour cool-off; cancelling an indefinite exclusion requires a seven-day waiting period.
- GamCare – free, confidential support at gamcare.org.uk. National Gambling Helpline: 0808 8020 133, available 24/7.
- BeGambleAware – advice and resources at begambleaware.org.
- GamStop – free national self-exclusion across licensed sites at gamstop.co.uk.
- Gordon Moody – residential and online treatment at gordonmoody.org.uk.
Blocking software such as Gamban (gamban.com) and BetBlocker (betblocker.org, free, multi-platform) can prevent access to gambling sites across all devices. If you share a device with a minor, consider parental-control software such as Net Nanny or Qustodio. You must be 18 or over (18+) to use this site.